Enforcement Patrol

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Enforcement Patrol

Responsibilities

Enforcement staff is responsible for patrolling the property and grounds of the Association, the residential neighborhoods, common boat docks, waterways, and other common facilities and amenities, for potential hazards, safety issues, and rule violations. The department is responsible for the enforcement of Association Rules & Regulations, CC&Rs and Bylaws.

The following kind of incidents should be reported:

Noise disturbances;
Parking violations;
Amenity access violations;
Vacation rental violations (these should also be reported to the City of South Lake Tahoe);
Speeding vessels;
Activities such as burglary, vandalism, trespassing, or other safety concerns should be reported directly to the City Police Department.

Need to contact Association Enforcement?

The fastest way to reach Enforcement Patrol is to call 530-545-0847, or during office hours, Mon-Sun 8:00 am to 4:30 pm call 530-542-6444 ext. 233.

Call Enforcement Patrol

Enforcement of regulations.

TKPOA Enforcement Associates enforce the rules and regulations that govern living in the Tahoe Keys such as property use violations, parking violations, water conservation violations, noise complaints, rental nuisance complaints, boat sticker registration enforcement, recreational pass checks at all indoor and outdoor activity areas, including the indoor/outdoor pools, tennis courts, and the Pavilion Beach.

Patrols

Patrols are usually scheduled with one or two officers seven-days-a-week, 10 am to 10 pm. Incidents that occur outside of regular patrol hours are referred to the South Lake Tahoe Police Department or the South Lake Tahoe Rental Compliance officer.

Surveillance cameras

Enforcement associates also monitor the surveillance camera systems installed at our common area amenities. These surveillance camera systems are helpful in determining the traffic flow of members/ guests and vehicles and are used in the investigation of reported incidents.

Parking violations

They are also responsible for parking enforcement in the Tahoe Keys per the association's CC&R’s for Townhouse and Common Area Parking.

Assisting homeowners

Our associates also provide service to members through area information, directions, help, or assistance.

An associate can typically respond to a request, depending on the urgency, within fifteen minutes anywhere in the Tahoe Keys.

Meet the Enforcement Patrol staff.

The Department is comprised of one full-time Supervisor and a three part-time associates. The department is overseen by our Operations Manager.

Patrols

On foot, by bike, car or boat

Enforcement patrols may be performed on foot, by bike, or in a distinctly marked vehicle or vessel.

Foot patrols mostly occur in the Coves, Lighthouse Shores, and the Pavilion Beach. Our goal is usually to complete two (2) vehicle patrols of the Tahoe Keys' property streets per shift, although as issues, investigations and assignments arise these patrols are adjusted. Boat patrols are for a presence in the West Channel lagoons, and the East Channel/Coves for overall safety and enforcing the “no wake” and excessive noise requirements.

In the East Channel/Cove, associates inspect community docks and enforce the TKPOA current boat sticker requirements for homeowners, guests and renters. Associates also patrol TKPOA beaches for use of glass, unleashed dogs, unlawful fires, unreasonable noise, or any other unlawful activity. All patrols are performed on a random schedule and are documented for reporting purposes.

Responding to incidents

On-duty Associates will respond to all calls they might receive during a shift. If there are situations beyond the scope of the normal enforcement function, associates may call the South Lake Tahoe Police Department emergency or non-emergency dispatch (530-542-6100). Homeowners are encouraged to do the same when issues arise that are beyond the scope of Association enforcement.

Assisting Other Departments

Our enforcement patrol associates provide assistance to all departments as needed, including coverage of the front desk and pool attendant shifts and breaks.

Board of Directors Special Executive Session

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Enforcement of regulations.

Patrols

Surveillance cameras

Parking violations

Assisting homeowners

Meet the Enforcement Patrol staff.